Tel: +44 (0) 1224 582948

Media Surgery Privacy Policy

In short: We are a legit web design business from Aberdeen, Scotland. We will never sell your contact information. We use cookies to help us with basic stats of our website. The tools that use cookies are Matamo and Google Analytics which are used by millions of businesses around the world. We have nothing to hide and you have nothing to worry about. More details can be found below.

Our contact details

  • Name: Media Surgery Founder
  • Address: 214 Union Street, Aberdeen, Scotland, UK, AB10 1TL
  • Phone Number: 01224 582948
  • E-mail: [email protected]

The type of personal information we collect

We currently collect and process the following information:

  • First name, last name, email address and optional telephone number.
  • Anonymous traffic data from Google Analytics and Matamo.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • 1. So we can get back to you after you enquire through www.mediasurgery.co.uk/contact-us
  • 2. You sign up to our newsletter which is powered by MailChimp.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • (a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at [email protected]
  • (b) We have a contractual obligation.
  • (c) We have a vital interest.

How we store your personal information

Your information is securely stored.

We keep Contact details for year. We will then dispose your information. We keep MailChimp details until you unsubscribe from that mailing list.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
  • Please contact us at [email protected] or writing to us at Media Surgery 214 Union Street, Aberdeen, Scotland, UK, AB10 1TL if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Media Surgery, 214 Union Street, Aberdeen, Scotland, UK, AB10 1TL.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk